As the world’s fourth largest fire and rescue service, the Scottish Fire & Rescue Service (SFRS) has faced maintaining a 24/7 emergency response during the current COVID-19 outbreak and Cloud based technology has played a significant role in ensuring they have maintained services to support their operational response.
Emergency Services around the world have been responding to the COVID-19 outbreak and have had to quickly and safely adapt to new remote working practices where possible.
Fortunately, the Scottish Fire & Rescue Service had launched a new digital first strategy in 2018 which was designed to place SFRS people at the heart of a digital community delivering a safer Scotland. The strategy focussed on themes including digitisation, security and resilience.
The Service has a long-term partnership with TechnologyOne initiated in 2013, and earlier this year, as part of the digital first plan migrated their core Finance solution to CiAnywhere, TechnologyOne’s SaaS solution. John Thomson, Head of Finance & Procurement says.
“As part of SFRS’s digital transformation strategy we continue to invest and exploit new technologies to improve our service and to future-proof our resilience by moving all systems to the Cloud. COVID-19 has proven this was the right decision. Our transition of our Finance systems to the Cloud with TechnologyOne was trouble free and enabled us to seamlessly move to remote working.”
Stuart MacDonald, TechnologyOne’s chief operating officer, says the ability to be accessed anywhere, any time and from any device, is an obvious benefit of a SaaS solution in a time of crisis such as with COVID-19 – but it is not the only one.
“With so many people experiencing disruption to their working and personal lives—unusual hours, unfamiliar working environments, a lack of face-to-face contact and also dealing with the needs of school aged children—means productivity can suffer and human error increase.
“A SaaS-based system such as ours helps to mitigate that risk, providing access to real-time information at people’s fingertips and the opportunity to automate regular and repetitive tasks. It’s really the ideal foundation for managing an organisation through a crisis like this,” Mr MacDonald said.
For more information, go to www.firescotland.gov.uk
About TechnologyOne
TechnologyOne (ASX:TNE) is Australia’s largest enterprise Software as a Service (SaaS) company and one of Australia’s top 200 ASX-listed companies, with offices across six countries. Our enterprise SaaS solution transforms business and makes life simple for our customers by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,200 leading corporations, government departments and statutory authorities are powered by our software.
Our global SaaS solution provides deep functionality for the markets we serve: local government, government, education, health and community services, asset intensive industries and financial services. For these markets we invest significant funds each year in R&D. We also take complete responsibility to market, sell, implement, support and run our solutions for our customers, which reduces time, cost and risk.
For over 30 years, we have been providing our customers with enterprise software that evolves and adapts to new and emerging technologies, allowing our customers to focus on their business and not technology.
For further information please visit: www.technologyonecorp.com
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