Teamwork, flexibility and a commitment to customer service have resulted in Apollo fire detectors being installed, commissioned and in operation in just four weeks at a former defence medical rehabilitation centre that is being transformed into a community-style hospital for use during the coronavirus pandemic.
To support the COVID-19 site, and despite the warehouse being closed for a stock take, Apollo Fire Detectors ensured the essential fire safety equipment was personally delivered the day after the order was placed.
Headley Court, in Surrey, will re-open and serve as a temporary community hospital for patients needing rehabilitation or convalescence, those receiving end of life care, as well as those who are recovering from COVID-19 and do not require critical or acute hospital care.
The Headley Court facility closed in 2018 and the existing fire systems were no longer viable. Detect Fire & Security Ltd were appointed by Corrigenda Facilities Services to install a new fire system into nine buildings in just four weeks and chose the XP95 from Apollo Fire Detectors.
Joe Presswell Technical Manager from Detect Fire & Security Ltd explained: “The site was already configured with ward space and other clinical areas, so it was ideal to be converted for use as a community hospital. Upon initial site survey, it was a relatively straight-forward installation, simply swapping the equipment and reprogramming the system onto the new Advanced Electronics addressable fire panels. But the timescales were understandably hugely demanding. We were originally asked to work on three buildings, but this soon changed to nine buildings, with the order in which they were expected to be completed changing throughout the installation. Apollo were fantastic partners to work with, ensuring good stock levels at all times and accommodating all our requirements.
“It took four weeks to complete the installation in nine buildings. In normal circumstances it would take around three weeks per building. This was a brilliant team effort.”
Nicolas Duke, Operations Director at Apollo Fire Detectors said: “The Apollo team has always prided itself on its level of customer service and flexibility. Working with Detect Fire & Security on the Headley Court project was a prime example of this. Thanks to the fantastic support and dedication of our operations staff – continuing to work on our life saving devices through all of the coronavirus crisis – we were able to maintain our stock levels of key products. The first order arrived on a day when manufacturing was closed due to stock take, therefore it was actually packed and made ready for next day pick-up by the Apollo Leadership Team. We are all proud of the contribution that Apollo and our customers have made to the national response to the virus.”
Mike Sutton, Sales Manager at Apollo Fire Detectors said: “Communication and teamwork were the keys to the success of this project. We really pulled out all the stops to help make this project come together so quickly. I personally delivered the first batch of products to site and members of our Board of Directors were packing boxes in the warehouse to ensure the project could start on time. We’re delighted that the new facility is now fully protected, and patients can be cared for in a safe environment.”
For more information visit https://www.apollo-fire.co.uk/